Community Manager

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Jelly Button is looking for a Community Manager to join our Monetization team. The Community Manager is responsible for interacting and engaging with players on multiple social media platforms. They will be working closely with the CRM and Monetization teams. We are looking for a creative individual with fresh ideas on how to interact with our players audience.

The position is located in Herzeliya

Job Responsibilities:

  • Establish relationships with a large group of players over social media
  • Engage in daily communication with players using internal and external platforms
  • Maintain an online persona through social media to engage players
  • Regularly reply to player questions, inquiries, comments, etc.
  • Monitor our social media pages for common issues
  • Manage the Player Lounge Facebook group and the team of moderators
  • Communicate regularly with the LiveOps and Customer Support teams
  • Plan and execute a promotional routine to engage with our wide player base

Requirements

  • Loves the social media space and has excellent knowledge of social media management tools and trends
  • Proficient with MS Office and Google G Suite
  • Autonomous, detail-oriented, and a team player
  • Creative, innovative, and resourceful
  • Strong communication and rapport building skills
  • Excellent interpersonal skills
  • Strong analytical and presentation skills
  • Passion for conflict resolution and problem solving
  • Asset: 1+ years of work experience in a customer service role
  • Asset: Strong interest in gaming

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